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Privacy Policy

This privacy policy statement discloses the privacy practices for Aitkens Jewellers.com.  We are committed to protecting your privacy and encourage you to review this page to be informed of how we protect the information you disclose to us.  We reserve the right to change this policy, and any of our policies concerning the treatment of information collected via this website, without prior notice.  Any changes to our privacy policy will become effective upon posting of the revised policy on the internet, accessible through the site.  Use of this site following such changes constitutes your acceptance of the revised policy in effect.

INFORMATION COLLECTION AND USE

Aitkens Jewellers is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to any other company or organization in ways different from what is disclosed in this statement.  Aitkens Jewellers collects user information at various points on our website. An overview of the collection points are as follows.

My Account

When visit our online site, you are encouraged to tell us a bit about yourself so that we can better serve your needs. In order to make a purchase from our website, you are required to create an account.  By creating an account we are able to track your order and ensure quick, efficient service.  The system will remember your personal and purchase information and the check out process will be fast, easy and always secure.  Creating an account is fast and easy. Simply enter your email address (to be used as a login identification) and a password to secure your private information.  At all times your personal information is accessible to you to review and update as necessary simply by clicking on ‘my account’.

Orders

We request information from the user on our order form when making a purchase.  Here is where a user must provide their contact information, such as name, phone number and mailing address.   This information is used for billing purposes and to fill customer orders.  If we have difficulty processing an order, this contact information is necessary to communicate with the customer.

 

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user.  We use both session, Google Analytic and persistent cookies.  Usage of a cookie enables us to track and target the interests of our users.  Cookies do not cause damage to your computer system or files.  Only the website that transferred a particular cookie to you can read, modify or delete such cookies.  If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies, to automatically decline cookie, or to be given the choice of declining or accepting the transfer of particular cookies to your computer.

 

Usage Tracking

Aitkens Jewellers’s database tracks the traffic throughout our site.  This information is used to compile overall statistics and is not recorded at an individual level.  This included IP addresses, browser type, ISP, referring/exit pages, platform type, date/time stamp, and the number of clicks to analyse trends, administer the site, track users movement in the aggregate.  The statistics help us decide which products and services best serve our members and guests.

 

Links

This website contains links to other sites. We encourage our users to be aware when they leave our site and read the privacy statements of each and every website that collects information.  This privacy policy applies solely to Aitkens Jewellers website.

 

Contact Permission

If a user wishes to subscribe to our newsletter, emails, special offers, ect we ask for contact information such as name, address, email address they wish to receive communications.  We respect our users’ privacy so we provide a way to opt-out or opt-in of these communications.  On rare occasions it may be necessary to send out a strictly service related announcement.